OPERATIONS & SYSTEMS MANAGER - IT POLICE DEPT.




General Purpose:
The Operations and Systems Manager is a highly professional and technical management position responsible for the overall planning and control of police technology systems and fiscal administration. Analyzes processes, work methodology and systems to identify potential problems and formulate solutions which address organizational and budgetary needs of the department. Formulates strategies, determines objectives, sets priorities weighing consequences of actions and making timely logical decisions for systems improvement, increased organizational and fiscal efficiency in accordance with best practices, security guidelines and federal, state and local regulations. This position requires self-motivation and acts with considerable independence. The Operations and Systems Manager may represent the Chief of Police before policy-making bodies and officials.

Job Function:
1. Plan, manage and oversee implementation and research and development of major financial, technical and personnel projects. Develop strategy, set and state priorities and timelines based on resources and external influencers, weighing the consequences of actions, making timely and logical decisions by addressing issues and projects in systematic manner.
2. Facilitate procurement, installation, maintenance and management of technology and communications systems to ensure productive and efficient emergency services infrastructure on a twenty-four/seven basis with appropriate disaster recovery and records retention requirements.
3. Analyze budget and technology trends and processes to identify requirements and make decisions for budget prioritization, operations and systems improvements.
4. Represent the Chief of Police in an administrative capacity before policy-making officials and governing bodies. Represent the Slidell Police Department at the direction of the Chief of Police on local, parish and state boards and committees. Provide administrative support to senior police personnel.
5. Develop short and long term goals; recommend improvements, adaptations of policies, standards and best practices in accordance with privacy, data sharing and security regulations enacted by federal, state and local government.
6. Prepare specifications, make recommendations, facilitate acquisition, and negotiate contracts and intergovernmental agreements working as a liaison between departmental vendors and other government agencies.
7. Prepare, plan and regulate fiscal budget and policy including capital, operating and grant allocations and expenditures.
8. Directly supervise, manage and lead technical and support staff. Providing guidance, setting performance indicators and review personnel actions.
9. Provide professional development for all personnel to ensure proficient use of systems and compliance with privacy and data sharing policies.
10. Communicate financial goals, operational objectives, policies and procedures to personnel and officials. Have the ability to observe, evaluate and make appropriate judgments about behavior or probable reactions of department personnel.
l l. Perform all other duties as assigned.

DESIRED MINIMUM QUALIFICATIONS

Minimum Required Education and Experience:

1. A baccalaureate degree in Computer Science, Business Administration, Management or other related concentration plus a minimum of five years of full time professional level experience in executive planning, procurement, operations and management of technology systems and budget administration.
2. Graduate work or advanced degree preferred but may be substituted with full time related experience or certifications.

General Requirements:

I. No felony convictions and disqualifying criminal history.
2. Must be able to read and write the English language.
3. Must be of good moral character and of temperate and industrious habits.
4. Must be a U.S. citizen.
5. Must have a valid driver's license without record of suspension or revocation in any state.

Minimum Required Knowledge, Skills and Abilities:

The Operations and Systems Manager must be able to apply and use knowledge of the overall function and operation of public safety information and communications systems, and a variety of accounting methods and principles including but not limited to:
1. Thorough knowledge of and ability to apply acceptable business accounting principles and governmental financial practices.
2. Thorough and continued development of knowledge of information technology and communications systems including advanced computer networks, public safety records management and computer aided dispatch applications, virtualized environments, trunked public safety radio system, enhanced 9-1-1 and other systems applicable to the department.
3. Knowledge of modem methods of receiving and disbursing large amounts of money in accordance with legal requirements.
4. Ability to forecast, plan, operate and manage technology systems in an innovative environment.
5. Ability to identify complex problems, research, develop and implement advanced solutions.
6. Ability to effectively communicate and establish and maintain professional relationships with personnel and officials.
7. Ability to effectively manage multi-jurisdictional communications and information systems and interfacing.
8. Skills in training personnel in the use of computer systems hardware and software used by the department.

Other Requirements:

Must meet and maintain a "Meets Acceptable Level" on his or her evaluation or may be terminated by the Chief of Police.

Physical Demands:

The physical demand described here are representative of those that must be met to successfully perform the essential functions of this position.

l. In the performance of the employee's duties, the employee is frequently required to sit for long periods of time, stand, pull, push, climb or balance, stoop, crouch or crawl, bend or kneel and be able to use hands and arms to reach and stretch. Be able to lift up to 25 pounds.
2. Vision abilities include reading typed and hand writing documents, computers, maps, and able to adjust focus.
3. Able to hear and speak clearly.
4. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

The working environment may change from day to day depending on the project that needs to be completed.

l. A majority of the time, work will take place in an office setting with a controlled environment.
2. May encounter times when it is necessary to be in inclement weather heat or cold.

Selection Guidelines:

Oral interview by Chief of Police or his designee.

The duties listed above are only an example of various types of work that may be performed. Omission of specific statements of duties does not exclude them from the employee performing his or her duties of work either similar, related to or a logical assignment to the position.

This job description is not an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Type : INTERNAL & EXTERNAL

Location : POLICE

Posting Start : 10/09/2026

Posting End : 12/31/9999

SALARY RANGE: $66,000.00-$76,596.00